EBO4 – Blogs, social networks, instant messaging, video-, geo-localisation, M-business…
A revolution is walking! How to integrate those new e-marketing levers and boost efficiency of your multi-channel contact centre ? in French and English

The Panel
	Jo CAUDRON Fondateur DEAR MEDIA		Jean Michel FLAMANT Président IDEES 3COM SAS Après 10 ans comme directeur de projets dans le domaine du multimedia puis dans la grande distribution, Jean-Michel Flamant crée Idées-3com SAS en 2006. Idées-3com est est reconnue comme spécialiste dans la création d’outils d’aide à la vente sur les sites de E Commerce et dans les Serious Games.
	Dominique Gany Journalist Press		Pierre LELONG Manager de projets innovants, Consultant e-commerce Technofutur TIC Expert Web Initiateur de programmes publics TIC Créateur et coordinateur du PR&D Organisateur de Solutions Business, des Rewics, de la Semaine Numérique Auditeur e-business près la Région wallonne Conférencier et chargé de cours universitaire
	Ramon SUAREZ VASQUEZ New Media Business & Marketing Consultant CLEVERWOOD Ramón Suárez is a new media business and marketing consultant passionate about internet and mobile communications. With more than 10 years of experience, he helps clients find and implement the best solution to reach their strategic business goals.

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Charles CROUCH Lecturer in e-Business BOSTON UNIVERSITY Charles presents lively, interactive courses, seminars and workshops to help people better understand and use the Internet in business and in their daily lives. Whether teaching in the classroom, presenting at a congress, or working directly with companies on a project, he focuses on giving practical information which people can use to improve their own online performance.

Here’s the programme for tomorrow’s social media conference at DevCom Brussels. You can still sign up.